Support

The BIM Upskilling platform and e-learning content will work on various hardware platforms, but the following is an example of a minimum specification that would be expected to deliver a rich, interactive user experience.

  • JavaScript enabled. 
  • Recommended minimum browser:
  • Latest Google Chrome.
  • Latest Firefox.
  • Safari 10.
  • Internet Explorer 11 (you may experience some graphical and rendering issues)
  • Recent Microsoft Edge.
  • The platform is best viewed at 100% Zoom on all browsers. 
  • If using a 4k screen at full resolution adjust the scale to 150% for optimal viewing. 

As e-learning is delivered online we would recommend the following minimum bandwidths for internet access: 

  • Minimum bandwidth: 256 kbps. 
  • If using video: 512 kbps.

Accessibility Tips

  • Recommended accessibility and screen reader software should be JAWS. Content does not support Dragon at present. 
  • If text spacing utilities are used, please be aware that this may cause some formatting issues on course timeline. 

How to disable Pop-Ups in common browsers

Internet Explorer

Take the following steps to disable pop-up blockers:

Chrome

Take the following steps to disable pop-up blockers:
  • On your computer, open Chrome.
  • At the top right, click More More and then Settings.
  • Under 'Privacy and security', click Site settings.
  • Click Pop-ups and redirects.
  • At the top, turn the setting to Allowed or Blocked.
  • Click here for Chrome Support Page

Firefox

Take the following steps to disable pop-up blockers:
  • Open your Firefox browser.
  • Click the Menu button, then select Options.
  • Select Privacy & Security.
  • Under Permissions, uncheck Block pop-up windows to disable the pop-up blocker.
  • Click here for Firefox Support

Safari

Take the following steps to disable pop-up blockers:
  • Select Safari > Preferences, then select Websites.
  • Select Pop-up Windows.
  • Use the When visiting other websites drop-down menu and select Allow to disable the pop-up blocker.
  • Click Here for Safari Support

Microsoft EDGE

Take the following steps to disable pop-up blockers:

  • Open Microsoft Edge.
  • Click the More button in the top right.
  • Click Settings.
  • Click Privacy & Security on the left.
  • Under Security, click the Block pop-ups toggle to turn it to Off.
  • Click Here for Microsoft Edge Support
Last modified: Wednesday, 4 August 2021, 6:44 PM